One of three ways!

1. Book online: https://rootedtreemassage.janeapp.com

2. Call: +1-867-334-8599

3. Email: info.rootedtreewellness@gmail.com

For options 2 & 3, let us know the service you're looking for, preferred times, your name and number, and we'll find the perfect spot for you!

Rooted Tree offers paper-free Gift Certificates! These are purchased on your profile with us.

Now available online: https://rootedtreemassage.janeapp.com/online_gift_cards/new

Or you can contact us by phone or email:

+1(867) 334-8599 | info.rootedtreewellness@gmail.com Please note that Gift Certificate are only applicable with those available in our booking software: https://rootedtreemassage.janeapp.com/

Gift certificates are transferrable but are non-refundable and cannot be exchanged for cash.

There are practitioners in the studio seven days a week.

We are open by appointment only. While someone is likely inside, the door is often closed and locked as we're in private services. If you need to come by in person, please call (867) 334-8599 or email us info.rootedtreewellness@gmail.com. Once we've connected, we can set up a time to meet.

Your appointment time is reserved just for you. A cancellation less than 24 hours before hand, or a missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require a minimum of 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee.

Due to the high volume of cancellations during COVID, we have instituted a minimum $21.00 late cancellation fee.* Practitioners reserve the right to charge up to 50% of the service for late cancellations.

If no notice, or less than three hours notice is given, you may be subject to up to 100% of the missed appointment.

*This was instituted not only because of the volume of cancellations, but because in the majority of instances, earlier notification had been possible.

While we endeavour to keep scents to a minimum, our esthetics businesses have some lightly scented products in use. Essential oils are used upon request during some treatments.

We request that patrons consider non-scented alternatives to keep the space as comfortable for others at all times.

If you are particularly sensitive, please reach out so we can provide details and prepare for your appointment.

With the possibility that other patrons may be effected by noises or smells, we must humbly request that prior arrangements be made for babies and young children while you enjoy your time with us. If arrangements fall through, please call ahead and let us know. This gives us the time to come up with the best course of action for the situation.

Not currently. Individual practitioners may sign up for direct billing services in the future.

At the moment, all services will provide a receipt with your practitioner's registration number included, as well as all pertinent information from your treatment. Receipts for services eligible under your insurance can be submitted to your insurance provider for reimbursement.